Birmingham Energy Savers Confusion

Introduction	Because we nominated a number of households for Green Deal assessment and work in the "Community Pilot" phase, also known as "Go Early", we feel responsible for trying to keep people informed. The only certain information is posted on https://www.gov.uk/green-deal-energy-saving-measures/how-the-green-deal-works
Warning - telesales offering energy survey	I received a telesales phone call, ignoring my TPS registration, on Thursday lunchtime.  "Adrian" from an un-named company based in Coventry.  They will be doing energy efficiency surveys in Poplar Avenue on Friday.  Would I like an appointment?  The survey takes only quarter of an hour.  "Adrian" rang off when I started asking who he was.  Warning - we do not know if this sales call was from a genuine company or not.  If you want a Green Deal assessment, phone 0800 917 5772 for the Birmingham Energy Savers.  Accept an unsolicited telesales call at your own risk.
Progress Report	Following this telesales call, I rang the BES freephone to ask - again - what progress there was on my own BES assessment. When NWENF first got involved in nominating households for the Community Pilot phase, we were told that Birmingham City Council had a grant of £2.5 million for this, and that it was to be used by 31 March 2013, by giving householders up to 90% subsidy on any energy saving work to be done.  Also, the NWENF was to be given £25 per household for nominations.  Then we heard of a deadline of 24 January, and managed to get 10 nominations by that date.  More nominations were taken at our Public Meeting on 2nd February. My house was amongst the nominations in January.  We had a survey at the end of February, and are still awaiting our Energy Efficiency Certificate. Two weeks ago, I called the freephone number to enquire after progress.  I was told that any households which did not meet the "Golden Rule" (that energy savings would be enough to justify the work) had already been notified.  Other households were to have a "household assessment" as soon as appointments became available. Today (Thursday 4th April) I was told something different.  Firstly, I was told that I could access my Energy Efficiency Certificate and recommendations for work on the internet.  Secondly, I was told that it was now past the deadline for any work under the "Go Early / Community Pilot" phase.  Any work to which I agreed would be paid for out of the savings on my electricity bill.  No information about any of the subsidies which had originally been promised.  Thirdly, after the call centre staff had checked, I was told that my house had not been included in the "Go Early" nominations.  But I know from phone calls during February that we were logged as nominated by NWENF under the Community Pilot phase.
Confusion	We hear different versions about how the Birmingham Energy Savers scheme works. At the BES Launch Event on 4th February, we heard that this Community Pilot phase was a trial for how to run the Green Deal over the whole country during the next 3 years.  One target for Birmingham was to improve the energy efficiency of about 26,000 homes during the next 3 years.  We heard a glowing report from someone in the Sutton Coldfield area whose house was lovely and warm after having had various Green Deal jobs, including exterior wall cladding insulation. So we are left with uncertainty about how the scheme will operate, and how any of the households which NWENF nominated for the Community Pilot will benefit from the Green Deal..